App / Sports
77ww collects only the account and transaction data needed to run your wallet, process Nagad and Bank Transfer requests, and keep your session secure across devices. What we collect, why we hold it, and how you can act on it — that is what this policy covers. Access to our platform depends on your local law and eligible regions.
When you open an account with us, we collect the details you provide during registration — your name, contact information and any identity verification documents required at that stage. When you make a deposit or withdrawal using Nagad or Bank Transfer, we record the transaction reference, amount and timestamp. We do not store your mobile wallet PIN or bank login credentials; those remain with your payment provider. We also collect session data: your device type, browser version, IP address and the pages you navigate within the platform. This helps us maintain account continuity when you switch between mobile and desktop, and it lets us flag unusual access patterns that may indicate unauthorised login attempts. Cookies are used for session management and for remembering your lobby position so you return to the same game category without extra steps. You can adjust cookie preferences through your browser settings, though disabling session cookies will affect how the platform recognises your logged-in state. We retain your account records for as long as your account remains active and for a further period required by applicable financial record-keeping obligations. The exact retention window depends on the rules that apply to eligible regions. You can ask us to clarify the retention period for your specific account by writing to our support address.
Transaction references linked to your Nagad deposits and withdrawals are logged against your account ID, not your wallet PIN.
Bank Transfer records include the reference number and amount. Your bank account credentials are never stored on our servers.
Device and browser session data is kept to support account continuity and to help identify access that falls outside your normal login pattern.
Session cookies let the platform remember your lobby state. Adjust them in your browser; note that turning off session cookies may require you to log in again each visit.
This policy applies to data processed directly by 77ww — your account records, transaction logs, and session behaviour on our site and mobile browser. It does not extend to third-party services you connect to from our platform, and access to these features depends on your local law and eligible regions.
Login credentials, account profile fields and your wallet history fall fully inside this policy. We control how these records are stored, who can view them and when they are deleted.
Nagad and Bank Transfer transaction references are covered here. The payment providers' own privacy terms govern data held on their side — check those directly with your provider.
Your game session history and lobby navigation data — which categories you visited, how long sessions ran — are captured by us and covered by this policy.
Game studios and any external links are outside our policy scope. Once you leave our platform or interact with a third-party frame, that party's own data practices apply.
You have several concrete options for managing the data we hold on your account. The most straightforward is reviewing your transaction and session history directly inside the signed-in account area — every Nagad deposit and Bank Transfer withdrawal is listed there with its reference and date. If any detail looks incorrect, you can request a correction by contacting our support team with the specific record you want updated. If you want to know exactly what personal data we hold against your account, you can submit a data access request to our support address. We will respond with the information we can confirm, subject to identity verification. You also have the option to ask us to delete your account and associated records, though some transaction data may be retained where financial record-keeping rules for eligible regions require it. Raising a privacy question does not require you to close your account — you can query a single record without any wider impact to your wallet or session history.
Open the transaction history section in your signed-in account to see every logged deposit, withdrawal and session entry. No support request is needed for standard history review.
If your profile shows an error — wrong contact detail, mismatched name — write to support with your account ID and the correct information. We will update it and confirm the change.
Send a written request to our support address asking for a summary of the personal data we hold. Identity verification is required before we release any account-level detail.
You can request full account closure and data deletion. Some transaction records may be retained for the period required by applicable rules in your eligible region.
For any privacy-related query — a data access request, a correction to your account record, or a question about how a specific transaction was logged — use the contact routes listed below. Only reach out through published channels so your query is routed and tracked correctly.
Send privacy queries to the support email address published on the 77ww contact page. Include your account ID and a clear description of the record or question you are raising.
The live chat option in your signed-in account area connects you with the support team. Use this for quicker questions about what data appears in your account or transaction history.
For formal data access or deletion requests, a written submission to our support address gives you a tracked reference. Availability of this route depends on your local law and eligible regions.
Our approach to data handling is built around the minimum necessary for your account to function — login continuity, payment processing via Nagad and Bank Transfer, and session management across mobile and desktop.
Account and transaction records are held on secured servers. Retention periods follow applicable financial record-keeping obligations for eligible regions — we do not hold data longer than those obligations require.
Session cookies keep you logged in and restore your lobby position. Functional cookies are necessary for the platform to operate; analytics cookies can be adjusted in your browser settings without closing your session.
Unusual login activity — a new device, an unfamiliar IP — may trigger a verification step before access is granted. This is based on the session data we collect, described in the policy details section above.
When we update this policy, we post the revised version on this page with a clear indication of what changed. Continuing to use your account after a posted update means you have seen the revised terms.
The questions below cover what we are asked most often about how data is collected, what rights you have, and how to act on them. If your question is not here, use the contact routes listed in the support section above.
We collect the name, contact information and identity documents you provide at registration, plus device and browser session data when you log in. We do not collect your Nagad or Bank Transfer credentials — those stay with your payment provider.
We log transaction references, amounts and timestamps for your records. We do not store your Nagad wallet PIN, mobile banking password or bank login credentials. Those details are handled entirely by your payment provider under their own privacy terms.
Send a written request to our support email address — published on the 77ww contact page — with your account ID. We will ask you to verify your identity before releasing any account-level data. Availability depends on your local law and eligible regions.
Yes. Write to support with the specific record you want corrected or your request for full deletion. Some transaction records may be retained where financial record-keeping rules for eligible regions require it, but your profile details can be updated promptly.
No. Game studios whose titles appear in the lobby — such as Pragmatic Play and PG Soft — operate under their own data practices for content they serve. Our policy covers only the data 77ww collects directly: your account, sessions and transaction logs.
We begin the deletion process on your account profile and session data. Transaction records linked to Nagad or Bank Transfer activity may be retained for the period required by applicable financial obligations in your eligible region. We will confirm the outcome once the process is complete.